MOHRE Enquiry Services in the UAE 2026

Running a business or working in the UAE comes with real administrative responsibilities and MOHRE sits right at the centre of all of them. Whether you are an employer managing a growing team or an employee trying to verify your own contract, knowing how to use these services correctly saves time, prevents penalties, and keeps everything above board.

This guide covers every MOHRE enquiry service available in 2026, how to access them, and what to watch out for along the way.

What Is MOHRE and Why Is It Important in the UAE?

MOHRE the Ministry of Human Resources and Emiratisation is the UAE’s primary federal regulatory authority for labour laws, workforce management, and employer-employee relationships across the private sector.

Previously named the Ministry of Labour, it has grown into a fully digital ecosystem of online tools, helplines, and mobile services that give workers and businesses real-time access to employment records without needing to visit any government office.

Its core responsibilities include:

• Implementing and enforcing UAE labour laws
• Regulating employment contracts, work permits, and labour rights
• Managing the Wages Protection System (WPS) for timely salary payments
• Handling workplace complaints and labour disputes
• Promoting Emiratisation programs for UAE nationals
• Supervising occupational health and safety standards in workplaces

In 2026, AI integration has accelerated how the system processes applications, reducing waiting times and minimizing errors across all service types.

Main Benefits of Using MOHRE Enquiry Services

The platform delivers real, practical value for everyone involved in the UAE workforce not just large corporations or HR departments.

List of MOHRE Enquiry Services in the UAE 2026

The MOHRE enquiry platform covers virtually every stage of the employment lifecycle. Here is what users can access:

• Labour Contract Enquiry: View, verify, and download official contracts registered with MOHRE. Confirms job title, salary details, start date, expiry date, and registered terms preventing contract misunderstandings before they become disputes.
• Work Permit Status Enquiry:Check whether a work permit is active, pending, expired, or rejected. Real-time visibility into renewal progress and validity period critical for foreign employees and companies running high-volume hiring.
• Labour Card Information: Verify labour card number, employment status, company details, job designation, and work permit information. A valid labour card is required for salary payments through WPS and for renewing a work permit and visa.
• Establishment Card Inquiry: Check company license status, quota, and active employee list. Employers use this to monitor establishment information registered with MOHRE and stay compliant with labour regulations.
• Labour Ban Inquiry: Check if a labour ban has been registered against an individual — important for both hiring decisions and employment planning.
• Complaint Tracking: Submit and track labour complaints covering unpaid wages, overtime issues, contract violations, passport holding, unsafe work conditions, and termination without notice. Employers can simultaneously monitor complaint status and case progress.
• Wage Protection System (WPS) Enquiry: Confirm salary payments are being made accurately and on time, directly against official WPS records linked to the company’s labour file.
• Absconding Case Enquiry; Employees can check if an absconding report has been filed using their passport number or labour card details. Unresolved absconding cases can lead to a travel ban, permanent work ban, fines, or deportation.
• Job Offer Verification: Cross-reference an employer’s official records against a preliminary offer letter before signing — confirming job title, salary structure, contract duration, and name of employer.
• End-of-Service Calculation: Calculate gratuity, benefits, and final settlement entitlements directly through the platform.
• Salary Complaint Registration: File and track salary disputes, non-payment cases, and salary delays through the official complaint system.
• Recruitment Permits Apply for new staff hiring approvals, managing the full pipeline from offer letter to labour card issuance.
• Company Registration Verification: Confirm a company’s legal status, compliance history, and employment records useful for both job seekers and business partners evaluating legitimacy.

Who Can Benefit from MOHRE Inquiry Services?

MOHRE enquiry tools are built for every type of user in the UAE labour ecosystem:

Ways to Access MOHRE

MOHRE offers multiple access channels so no user is ever without a path to the information they need:

Main Website

Visit www.mohre.gov.ae — available in Arabic and English on both desktop and mobile browsers. Best for comprehensive enquiry and service management.

MOHRE Mobile App

Available on Android (Google Play Store) and iOS (App Store). Supports quick inquiry updates, document uploads, electronic notifications, and contract downloads. Log in using Emirates ID credentials or UAE Pass.

Customer Care Hotline

• UAE: 600590000 or toll-free 80060
• Outside UAE: 00971 6 8027666

Multilingual support available throughout the week for enquiry submissions, legal process guidance, and system access help.

WhatsApp and Live Chat

Quick digital support for questions, complaint follow-ups, and service guidance — no service center visit required.

Physical Service Centers

Tasheel and Tawseel centers operate across all Emirates for in-person support, document submissions, and assisted processing for complex enquiries.

MOHRE Mobile App in 2026

The MOHRE app has become one of the most actively used tools for employment enquiry in the UAE. It removes almost every friction point that used to require a physical office visit or a long call center queue.

What the app supports:

• Tracking labour complaints end-to-end
• Checking labour status and application progress in real-time
• Receiving electronic notifications on submission statuses and processing timelines
• Downloading contracts directly to your device
• Viewing and updating contact information
• Accessing approvals and rejections on active applications

How to get started:

1. Download the MOHRE app from the Google Play Store (Android) or App Store (iOS)
2. Register using your Emirates ID and required details, or log in with existing credentials or UAE Pass
3. Tap the Services section
4. Select Inquiry Services
5. Choose your specific service — Labour Contract Enquiry, Work Permit Enquiry, or others
6. Enter your Emirates ID, passport number, labour card number, or application number
7. Tap Search or Submit to view current status and full enquiry details

The 2026 version includes AI-driven notifications and faster processing timelines, making it the most efficient channel for on-the-go compliance management.

How To Verify The Employment Offer?

Job offer verification is one of the most underused but genuinely protective features on the MOHRE inquiry system — and one that matters most to expatriates joining the UAE workforce for the first time.

Before signing any contract, visit mol gov ae enquiry and cross-reference the employer’s official records against what was communicated during the hiring process.

What to verify:

• Job title: Must match the official designation registered with MOHRE
• Duration of contract: Fixed-term or unlimited, exactly as agreed
• Name of employer: Confirms the hiring entity is registered and active
• Salary structure: Exact figures, allowances, and benefits as listed in the official contract

This single step confirms employer legitimacy, protects your legal employment rights, and filters out fraudulent job offers before they reach the signing stage.

How to Check the MOHRE Visa & Work Permit?

A valid work permit is the legal foundation of employment for every foreign worker in the UAE. Without one, employees face fines and penalties and employers face even heavier legal consequences.

A work permit can show one of four statuses:

• Approved
• Expired
• Rejected
• Under processing

Steps to check work permit status online in 2026:

1. Open the MOHRE enquiry portal at www.mohre.gov.ae
2. Click on Inquiry Services or e-services
3. Select Work Permit Status
4. Enter your application ID, company code, or passport number
5. Submit and view the current status, renewal progress, and validity period

The same function is available through the MOHRE Smart App using your Emirates ID or application number.

Main Steps to Use MOHRE Enquiry Online?

Step 1: Visit the Official Portal

Go to www.mohre.gov.ae. Always verify you are on the government’s secure domain. Bookmark it for repeated use and navigate to the Services or Enquiries section.

Step 2: Select the Type of Enquiry

Choose the specific service you need:

• Labour contract verification
• Work permit status tracking
• Complaint progress monitoring
• Wage protection or salary status checks
• Absconding case enquiry
• Application tracking

Step 3: Enter the Required Details

Step 4: Complete the Captcha and Submit

Fill in the captcha, click Search or Submit, and the system processes your request immediately.

Step 5: Review and Save Your Results

• View results directly on screen
• Download or print documents — contract copies, work permit status, complaint updates
• Save as PDF for your records
• Always keep a digital copy of important labour documents

Step 6: Follow Up If Needed

If discrepancies appear or the page times out, refresh and retry. For unresolved issues, contact MOHRE customer care via hotline, WhatsApp, or live chat using your transaction or complaint reference number. Visit Tasheel or Tawseel for in-person document submission support.

How To Use the MOHRE Enquiry For Labour Contract?

The labour contract enquiry carries the most legal weight of any service on the platform. For employees, it confirms that the official record matches the original job offer letter. For employers, it verifies that contract terms are correctly registered in the MOHRE system.

Steps for labour contract verification in 2026:

1. Visit the official MOHRE enquiry website
2. Select View Approved Contract or navigate to Labour Contract Inquiry
3. Choose your verification method:

By Transaction Number:

• Enter transaction number and passport number
• Select nationality and date of birth
• Fill out the captcha
• Click View My Contract

By EIDA Number:

• Enter your Emirates ID number
• Click Request OTP
• Enter the OTP received
• Click View My Contract

4. Review contract type, salary details, start date, expiry date, and all registered terms
5. Download, print, or save the contract for future reference

Via MOHRE App: Go to Services → My Contract → Enter passport number, nationality, and date of birth → Submit to view all contract and card details.

How to use MOHRE Enquiry for Complaints Tracking

Proactive complaint monitoring rather than waiting for escalation is what keeps most HR disputes away from the UAE Labour Court. Employees can register complaints on the MOHRE online platform for any of the following:

• Violation of contracts
• Passport holding by employers
• Unpaid wages or salary delays
• Overtime issues
• Termination without notice or valid reason
• Violation of agreed working hours or conditions
• Refusal to provide a contract of employment
• Unsafe or unfair work environment
• Breach of the employer’s legal obligations

Steps to check labour complaint status:

1. Visit www.mohre.gov.ae or open the MOHRE mobile app
2. Navigate to Labour Complaints or Labour Inquiry Services
3. Select Complaint Status
4. Enter your complaint number, case number, or passport number
5. Click Submit to view current status and updates

When filing a new complaint

• Provide your Emirates ID, labour card number, and employer details
• Submit supporting documents such as contract copies and payslips
• Receive a reference number for tracking
• MOHRE reviews the case and may initiate mediation between both parties
• If no agreement is reached, the case is referred to the UAE Labour Court

What are the Latest MOHRE Updates 2026?

What are the Common Mistakes to Avoid When Using MOHRE Enquiry?

• Use only official platforms: The only legitimate portal is www.mohre.gov.ae. Never use third-party websites or apps to access MOHRE services.
• Do not trust agent screenshots: Screenshots of contracts, work permits, or complaint status are not legally verifiable. Always check directly through the official portal.
• Never pay fees for visa status checks: Standard MOHRE enquiry services are free of charge. Any third party charging a fee is operating outside authorised channels.
• Protect your labour card details: Never disclose your labour card number or Emirates ID to unauthorised parties.
• Always verify contracts before signing: Skipping contract verification leads to misunderstandings about salary, job role, or working hours.
• Do not delay dispute reporting: Missed renewal deadlines, incorrect contract uploads, delayed work permit processing, misclassification of employees, and failure to update salary records all accumulate into costly compliance failures.
• Monitor work permit and visa validity regularly: Employing someone with an expired work permit carries serious legal consequences. Regular MOHRE work permit enquiry is a basic but essential habit.

What is the Future Of MOHRE Services In 2026?

The direction is clear — fully digital, AI-integrated, and built for real-time transparency across the entire UAE labour market.

Key developments already underway or expected to expand:

• Automated work permit approvals using AI to reduce processing time and minimise errors
• Digital wallets for streamlined fee payments across all labour services
• Tawasul integrated communication channels for faster case tracking, request submission, and updates
• Strengthened monitoring systems with increased compliance transparency across all Emirates
• Near-complete elimination of physical visits for services including visa status, complaint status, and salary monitoring

For businesses, manual tracking of labour files, work permit validity, or salary records is quickly becoming a competitive disadvantage.

Companies that build structured HR systems and invest in professional compliance support will reduce legal exposure, improve operational efficiency, and build long-term credibility with both employees and regulators.

How KWS Middle East Can Help You?

Managing MOHRE compliance alongside daily business operations is genuinely demanding especially when scaling across multiple Emirates or operating in regulated industries like aviation, oil and gas, healthcare, or construction.

KWS Middle East is a business consultancy and advisory services firm that helps entrepreneurs and investors establish and manage their operations across the UAE. Services cover business setup in Dubai, accounts, advisory, and comprehensive business support.

For MOHRE-related processes specifically, KWS Middle East helps with:

• Simplifying interaction with MOHRE enquiry systems and service portals
• Preparing and handling all documentation from offer letters to labour card issuance
• Managing visa processing and employment permit applications end-to-end
• Overseeing labour contract submissions and ensuring contracts align with UAE labour law before MOHRE registration
• Renewal monitoring, fine and violation tracking, and company compliance record management

The result is full compliance with UAE labour rules and regulations without leadership getting pulled away from core business operations.

MOHRE Service Centres Across the UAE

MOHRE operates service centres across all Emirates to support employees and employers with labour complaints, contract verification, and salary disputes:

Requirements Of MOHRE Enquiry

Before starting any enquiry, have the following details ready depending on the service type:

• Transaction Number
• Application Reference Number
• Emirates ID / EIDA Number
• Labour Card Number
• Work Permit Number
• Company Establishment ID
• Passport Number
• Person Code
• Date of Birth
• Nationality
• Contract Date
• Work Permit Type
• Company Number
• Case / Complaint Reference Number
• Mobile Number (for OTP verification)

MOHRE Contact Details

Frequently Asked Questions

How to check the MOHRE complaint status?

Open www.mohre.gov.ae, go to Labour Complaint Status, enter your reference number or case number, and click Submit to view current status and updates.

Do I have to pay any fee for the MOHRE inquiry?

No. All MOHRE e-services are free of charge through the official portal and mobile app.

Can I check the status of my work permit online?

Yes. You can check your work permit status approved, pending, expired, or rejected through the official MOHRE website or mobile app using your application number, Emirates ID, or passport number.

Conclusion

MOHRE enquiry services give employees, employers, and businesses direct access to every critical employment record in the UAE. Using these tools consistently keeps your workforce compliant, your documentation accurate, and your operations protected from unnecessary fines, disputes, and legal complications.